WHY WE'RE RIGHT FOR YOU

We go the extra mile. We are a high touch company.

Were a company that actually prefers to do business face-to-face, and will only do it otherwise, when not feasible, or when requested not to. Were a relationship company, to us, our clients are clients, not customers, and we treat them like gold, which is how they deserve to be treated. We are here to SERVE our clients, not just sell people, and we mean that. We consider ourselves to be a bit old fashioned in the relationship department, and realize that people are people, not profits.

We roll out the red carpet for our clients, we feel we have a DUTY, to help them as much as we can, and there have been times we have done loans at no profit, to help borrowers in times of great financial need, and if it came down to it, we will do it again. Of course we can not regularly work for free, but if it means making or breaking a deal because someone really needs financial help, which so many companies will walk from, and giving up our profits can get the job done for that client of ours, we don’t even consider it an option, we just do it. We care about people, and we know that in most cases, there will be no other option for people other then us, and no one else will help them. This is the spirit of Tristar, we care about people.

We're a value company, we try our best to do the best job, in the fastest time possible, at the best value. It is very hard to achieve all three in business, next to impossible in fact all the time, but we strive to be the best we can be, and to constantly improve, your suggestions and comments are always welcome, and we strive to constantly have an open mind and listen to every idea.

We're an education company, we will not go the quick and easy road to profits, and although we will remain profitable, we are not afraid to take the time out, and actually educate people on mortgages and finance, so that they can do a better job, and make better decisions. People are vastly unprepared financially these days, and no one in the mortgage community is trying to bridge that gap, and that is a major area where we excel above the competition.

We come from a Financial Planning background. In fact we have a financial planning company as well. Nearly every company in the mortgage business is totally one dimensional. They look at a mortgage as a separate piece from the rest of your finances, and the fact is, this just isn’t so. A mortgage is a financial TOOL, and since your REAL goal is about creating long term financial security for your family, and has very little to do with one product, a mortgage should be treated that way, and you should receive some help in doing do. This is another major area where we really stand out, and which puts us well above the competition. Although it is important to have a great mortgage, it is even more important to have the RIGHT mortgage, that will do the most to help you create long term financial security for you and your family financially. Let us give you an example, often people shop for a mortgage trying to save a quarter point, and although they will still be ahead, it might save them merely 30 dollars a month. Obviously, 30 dollars a month will not do much of anything to help you create any kind of long term financial security. If you had the kind of mortgage that could save you 4 hundred dollars a month, obviously, this can be used to help you create a very secure financial future if used properly.

We will be right there with you from open to close, we attend every closing appointment physically possible to attend. Have you ever had your broker there at closing? If your like 90% of Americans, you haven’t. We aren’t about throwing mud at the wall and seeing what sticks, we are about relationships, and we are about helping you make your dreams come true, and being there every step of the way.

You will be dealing with real people, we aren’t going to just try to push your loan through over the internet, or just pump it through with no communication, we try to communicate as much as possible with our clients, and often call just to let them know where it is along the process and what the status is.

We make you feel comfortable, if your not comfortable, were not, period.

We honor your rights. We aren’t controlling like other mortgage companies. Two little known facts are: 1. You have a right to receive a copy of your appraisal.

You have a right to receive a copy of your credit report. We feel you need these things to properly be informed of where you stand financially, and most companies control these things as a business protection method, and do not provide them to their clients. We feel this has simply gotten out of hand in the industry. We are different. Upon closing, we will provide for you copies of both, at of course, no charge. You have a right to your information, period, and we will give it to you. We work WITH you, not against you like most companies do.

We honor your privacy. Your information will never be sold, and will never be shared with any other company, period. If we want to make more money, we will sell more loans, not sell you.